Frequently Asked Questions
I need a box size that isn’t in your shop. Do you make custom sizes?+
Yep. We can make almost any size of paperboard (folding) box. We don’t make corrugated boxes (ripply cardboard boxes like pizza boxes) or rigid boxes (the ones that are hard and don’t collapse, like Tiffany’s jewellery boxes or board game boxes). The minimum is 1,000 units for any custom size; the same minimum applies for custom inserts. For a quote, email firstname.lastname@example.org with a description of what you need – dimensions, what you’re putting in the box, and quantity.
Do you ship internationally?+
We handle all shipping for mainland Canada and the United States. If you’re someplace else, we would still love to work with you! We just ask that you organize shipping for your order. We’ll provide you with weight and dimensions of your order, and you can arrange for UPS, FedEx, or Canada Post to pick up your shipment. All boxes are shipped from Canada.
What is your minimum order?+
White boxes (no customization): 100. Boxes that are customized with metallic hot-stamping: 100. Standard box sizes printed with ink: 500. Custom box sizes: 1000. Hot cups: 10,000. Cold cups: varies by size (at least 24,000). Pastry bags: 25,000. Handle bags: 5,000.
Do you sell white boxes?+
Yes. They can be found under "Unbranded Boxes" at the top of our homepage.
What are Pantone Colours?+
Pantone is the name brand for the universal colour matching system that’s used in the printing industry. Basically, you pick a colour you looove (just like you did for your living room paint colour), then we match it on our end. It’s just a way to make sure the pink you love is the one we print. You can borrow a Pantone swatch book from us here.